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Checking Flight Status and Changing Travel Plans
Customers on flights to, from or through the affected areas through October 30 may reschedule their itineraries with a one-time date or time change, and the airlines will waive the change fees. Customers may request refunds in the original form of payment for canceled flights. Complete details and eligible travel dates are available at united.com and continental.com.
The fastest and most convenient way to change travel plans is via united.com or continental.com. Customers should continue to manage their reservations on the respective carrier's website from which they purchased their ticket. Customers may also book a new reservation, change an existing reservation or check flight status by calling United Reservations at 800-UNITED-1 or Continental Reservations at 800-525-0280 or their travel agent.